AGE LIMIT
To shop at scandinaviangrowshow.com you must be at the age of 21 or over. By confirming terms of purchase and confirming your order you are admitting to these terms.
PURCHASE AT S.G.S ONLINE STORE
When placing an order, the agreement of purchase is reached when your payment has been transferred.
PRICES
All prices at S.G.S online store are in SEK, DKK and EUR currencies.
Import duties and other releted fees must be paid by the customer from the non EU-country.
We reserve the right to change our prices due to changes in exchange rates or changes in the world market.
FREIGHT
Our online orders are delivered by UPS, DHL and POSTNORD.
Same order can be divided between different packages and delivered in different time schedule.
BE AWARE
Make sure that you fill in the complete delivery address, country and order number. Incomplete delivery addresses will not be accepted and we will not take any responsibility for wrong delivery adress or incompleted delivery adress information. We do not take any responsibility on transactions without order number and therefor no refunds will be processed without any proof of transaction.
DELIVERY TIME
The order is completed once we have received full payment.
– Sweden & Denmark, 1-3 day delivery time
– EU (inc. Norway), 3-6 day delivery time
– Rest of World, 7-14 day delivery time
The delivery time applies to orders that are placed on weekdays (Monday-Friday) before 12.00 am. For orders that are placed on weekends or after 12.00 am will the delivery time be counted from the following working day (Monday-Friday).
14 DAY MONEY BACK GUARANTEE
As our online customer, you have a 14 day money back guarantee. You can return your S.G.S product within 14 days and get your money back. The product has to be in unaltered condition and should not have been used. You have to package the product the same way as it was when you received it. More detailed information can be found under “Return”. The customer pays for return shipping.
RETURN
When sending back an S.G.S product you first have to contact our Customer service to get a Return Dispatch Note. It is the customer’s responsibility that the product arrives in an undamaged condition. Make sure that the product is well packed. The customer pays for return shipping. The return is not completed until we have received and examine the returned goods. When a return is completed and approved, we’ll refund the money for the product to the same card you used for the purchase.
If we receive returned goods without the proper Return Dispatch Note we can’t approve the return. The goods will be sent back at the customer’s expense.
Return address:
SCANDINAVIAN GROW SHOW,
Bjurögatan 43,
211 24 Malmö, Sweden
PAYMENT
SGS payment services handles secure online payments. SGS handles thousands of dollars every year for forward thinking businesses around the world. S.G.S or any other third part will never have this information.
Payment Accepted:
– Direct Bank Transfer
PLEASE NOTE: Unfortunately we do not accept card payment at our webshop. This is partly because we sell Cannabis relayed products online.
ERROR ON DELIVERY
If something is wrong with your delivery, or if you receive the wrong or a damaged product, please contact our customer service immediately. The error has to be reported no later than two days after the goods have been received, reports received later will not be taken into consideration.
ERROR ON DELIVERY BASED ON WRONG ADDRESS INFORMATION
Shipped orders that couldn’t be delivered to the delivery address and returned back to S.G.S, based on not complete or wrong address information given by the customer, will be charged full shipping costs both ways.
TRANSPORTATION DAMAGE
Visible damage to the goods shall be reported by the customer directly to the currier company when receiving the package. Hidden damages from transportation have to be reported by the customer to the currier company as soon as they are discovered.
CONFIDENTIALITY WHEN HANDLING PERSONAL INFORMATION
When placing an order or registering as a customer we will store your personal information. By doing this, you accept that we store the information we need to complete the handling of your order and give you the best service you expect from us.
S.G.S will not give any personal information to any third party. According to European law on handling of personal information, you can get an excerpt of all information we have stored about you and, if it is not relevant, you can ask us to delete the information.
MISPRINT
We reserve ourselves the right to retrospectively correct prices, text and images that have been misprinted on the website.
FORCE MAJEURE
A party to this Agreement may be excused from any performance required herein if such performance is rendered impossible or unfeasible due to any catastrophe or other major event beyond its reasonable control, including, without limitation, war, riot, and insurrection; laws, proclamations, edicts, ordinances, or regulations; strikes, lockouts, or other serious labor disputes; and floods, fires, explosions, or other natural disasters. When such events have abated, the non-performing party’s obligations herein shall resume.
SEEDS
Germination of cannabis seeds is illegal in many countries. These seeds are sold by scandinaviangrowshow.com as collectable adult souvenirs to help preserve the cannabis genetics for future generations. Any information on the packaging of the seeds, marketing material, websites or grow guide is given for the educational purpose or purpose of differentiation. It is not intended to condone, promote or incite the use of illegal or controlled substances. As a S.G.S customer, you are prohibited from distributing seeds we supply to countries where possession of and/or trafficking in cannabis seeds or other seeds is illegal. It is your responsibility to know the laws of your country in terms of what can and can not be shipped to you.
PURPOSE OF PRODUCTS
The germination and cultivation of cannabis seeds is illegal in some countries. We do not in any way encourage the use, growth or supply of drugs deemed illegal, or classified as controlled substances where its illegal. Our information on our website is strictly for educational purposes.
S.G.S SATISFACTION GUARANTEED
Scandinavian Grow Show is proud to offer the highest germination guarantee in the industry. We promise that at least 90% of your seeds will germinate. If they don’t, we will replace them free of charge.* When you order from us, you receive high-quality seeds that have been tested to ensure a germination rate of at least 90% (2-seeds minimum). To be covered by the 90% Germination Guarantee, you must precisely follow the Germination Guide provided by ScandinavianGrowShow.com. All guarentee claims must be forwarded to support@scandinaviangrowshow.com.
*Shipment will be paid by customer.
CONTACT
Please feel free to contact our Customer Support in any matters and they will get right back to you.